Orders and Payment

We want to make shopping with PureTri easy and secure.

Orders can be made online, by telephone or by post.

We accept payment using the following credit and debit cards

All online and telephone transactions are processed as “Card Holder Not Present”, no credit card receipt are issued.

Online

You must be the card holder and provide the cardholders registered address even if delivery is to an alternative address.

We only process payment for online orders when your goods are ready for dispatch.

Telephone

You can make credit card orders over the phone

Please call Customer Services on 0845 68 08 220

Calls Charged at Local Rate

Post

We accept cheque with order posted to:

PureTri Ltd
Hillcrest House
PO Box 10158
Bishops Stortford
CM23 9EP

Please include details of the product, size and colour together with your contact details (address, telephone number and email).

We will dispatch goods once your payment has cleared.

Please do not send cash or credit card details in the post.

Payment Security

PureTri do not store your credit card details. We use Protx to process all online transactions. Protx is a division of Sage (UK) Ltd and is the largest independent Payment Service Provider in the UK.

All transaction information is encrypted using 128-bit SSL certificates. No cardholder information is ever passed unencrypted. You can be completely secure in the knowledge that nothing that is passed to Protx can be examined, used or modified by any third parties attempting to gain access to sensitive information.